Privacy Policy

Effective Date: August 2026

1. Introduction

Rihaam Global L.L.C-FZ, operating as BeUnbound ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (beunbound.ai) and interact with our AI consulting and automation services. By accessing our website or services, you acknowledge that you have read and agree to this Privacy Policy.

2. Controller and Processor Roles

Depending on the context, we act in two different capacities:

• Data Controller: When you interact directly with us (e.g., visiting our website, booking a discovery call, or submitting an inquiry), we determine the purposes and means of processing your data.
• Data Processor: When we build AI workflows or automate systems for your business, we process your company data strictly on your behalf and in accordance with your instructions and our service agreements.

3. Data We Collect

• Information You Provide: Name, email address, phone number, company name, and details provided during discovery calls or via contact forms.
• Service Data (Client Data): Information, databases, CRM records, or workflows you grant us access to for the purpose of building and managing custom AI infrastructure.
• Automated Information: IP addresses, browser types, device identifiers, and usage metrics collected automatically via cookies when you browse our website.

4. How We Use Your Data

We use the collected information to:

• Provide, map, and deploy custom AI and automation services.
• Communicate with you regarding project updates, audits, and support.
• Optimize our website and marketing efforts.
• Comply with legal and regulatory obligations.
• Note on AI Training: We strictly configure third-party AI models (where such options exist) not to use your private Service Data to train their underlying public models.

5. How We Share Your Data

We do not sell your personal information. We may share data with:

• Service Providers & Sub-processors: Third-party infrastructure tools, cloud hosting (e.g., AWS, Google Cloud), and Large Language Model (LLM) providers necessary to execute your workflows.
• Legal Compliance: Public authorities if required by UAE or applicable international law.

6. Data Storage, Security, and Retention

We implement industry-standard encryption, access controls, and security audits to protect your data. Data may be stored in data centers in the UAE, EU, or USA depending on the specific infrastructure requirements of your workflows. We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

7. Your Rights

Depending on your jurisdiction (including the UAE Federal Personal Data Protection Law and GDPR), you have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to specific processing activities.
• Withdraw consent for marketing communications. To exercise these rights, email us at [email protected].

8. Contact Us

For any privacy-related inquiries, please contact: Rihaam Global L.L.C-FZ, Meydan Freezone, Dubai, UAE. Email: [email protected]